WARRANTY Terms & Conditions

THIS LIMITED WARRANTY IS MADE BETWEEN VOYHUB LIMITED ("VOY") DBA STEPNPULL-ASIA AND THE ORIGINAL PURCHASER (“YOU”) OF GOODS SOLD DIRECTLY TO YOU BY VOH AND IT'S AUTHORISED DISTRIBUTOR (THE “GOODS”).  YOUR ACCEPTANCE OF THE GOODS CONSTITUTES YOUR ACCEPTANCE OF THIS WARRANTY WITHOUT THE REQUIREMENT THAT IT BE SIGNED BY YOU.  

  1. Warranty. From September 1, 2020, ONLY after your successful ONLINE WARRANTY REGISTRATION (https://www.stepnpull-asia.com/warranty-registration) within 30 days from the purchase date (stated on purchase invoice), VOH warrants to you that for two (2) years beginning on the date stated on your original purchase invoice (the “Warranty Period”) the Goods will be free from defects in materials and workmanship (the “Warranty”).  The Warranty shall not apply to defects resulting from (i) use of the Goods other than as directed by VOH and it's distributor, other than as reasonably anticipated by VOH, or other than for a purpose intended by VOH; (ii) improper installation; or (iii) Goods that have been modified by any person other than VOH. Except as expressly stated in this Warranty, neither VOH, nor any person acting on behalf of VOH, has made, is making, or shall be deemed to have made any oral or written representations or warranties, whether expressed or implied, by operation of law or otherwise (including without limitation warranties of merchantability or fitness for a particular purpose), with respect to the Goods. IF VOH CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE WARRANTY PERIOD. SOME AREA MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. For purposes of clarity, you acknowledge that the Warranty does not cover any condition arising from ordinary wear and tear on the Goods.
     

  2. Returns. You shall notify VOH, in writing (email to info@voyhub.com), of any alleged claim that the Goods have a defect in materials or workmanship and do not satisfy the Warranty (“Warranty Claim”) within thirty (30) days from the date you discover, or should have discovered, such alleged defect.  Such notice must be given during the Warranty Period. When providing such notice to VOH, you shall ship the allegedly defective goods to VOH at the return address provided by StepNpull Asia personnel.  If VOH determines in its sole discretion that such goods contained a defect in materials or workmanship, VOH shall in its sole discretion, and at its expense either (i) repair or replace the alleged defective goods, or (ii) provide you with a credit or refund for the purchase price of the alleged defective goods.  The foregoing shall be your exclusive remedy for the allegedly defective goods.
     

  3. No Liability for Consequential or Indirect Damages. NEITHER VOH, NOR ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, OR AGENTS SHALL BE LIABLE FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, AGGRAVATING, PUNITIVE OR ENHANCED DAMAGES, OR LOST PROFITS OR REVENUES, ARISING OUT OF OR RELATING TO THE GOODS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT VOH WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (C) THE LEGAL OR EQUITABLE THEORY UPON WHICH THE CLAIM IS BASED, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE.
     

  4. Maximum Liability of VOH. VOH’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, SHALL NOT EXCEED THE TOTAL OF THE AMOUNTS PAID TO VOH BY YOU IN THE PRECEEDING YEAR FOR GOODS PURCHASED BY YOU FROM VOH.
     

  5. Assumption of Risk. REGARDLESS OF ANY ORAL OR WRITTEN STATEMENTS MADE BY VOH RELATED TO THE USE OF THE GOODS, YOU ASSUME ALL RISKS AND LIABILITY FOR IMPROPER INSTALLATION; FROM IMPROPER MODIFICATIONS; FROM MODIFICATIONS BY ANY PERSON OTHER THAN VOH; OR FROM OR BY USE OF THE GOODS OTHER THAN AS DIRECTED BY VOH, OTHER THAN AS REASONABLY ANTICIPATED BY VOH, OR OTHER THAN FOR A PURPOSE NOT INTENDED BY VOH. 
     

  6. This Agreement shall be governed by and construed in accordance with the Hong Kong Basic Law, without regard to any conflicts of law principles.  Venue for all legal proceedings arising out of this Agreement, shall exclusively be in court in Hong Kong SAR.  All parties irrevocably submit to the exclusive jurisdiction of the court in Hong Kong SAR in any such proceeding and waives any objection based on improper venue or forum non conveniens. If any term of this Warranty is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.  You shall not assign the Warranty, and any purported assignment shall be null and void.
     

  7. Voyhub Limited DBA StepNpull-Asia reserves the rights to amend these warranty page without prior notice.  In case of any dispute, Voyhub Limited DBA StepNpull-Asia reserves the rights for any final decision.